Dusti is an independent vacuum repair business offering service enquiries and refurbished stock through its website.

Start with the machine you have

Send the complete model and describe the fault rather than assuming every Dyson or brand is supported. Include warnings, previous repairs and relevant damage. Ask whether current parts and assessment options suit it.

Understand the booking

Read service information and confirm the inclusions for your situation. Ask whether assessment, parts or fault-specific labour cost extra and what happens if you decline the proposed repair.

Choose transport after checking coverage

Use the coverage page and confirm the actual address and current arrangement. Ask about drop-off or postage before travelling or sending a machine.

Request a clear repair proposal

Ask what fault was identified, what work is proposed, the complete cost, compatible parts, expected timing and warranty. Do not assume manufacturer affiliation, certification, all-genuine parts or a guaranteed outcome from this article.

Learn about the business and stock

Read Dusti’s About page for business information and current shop listings for stock. Confirm details for the exact service or unit rather than relying on historical claims about repair volumes or years of expertise.

Use the instructions for your exact machine

Use the manufacturer’s owner guide for permitted checks, removal and refitting of user-accessible parts. Check the cleaner head separately; attachments can have different care requirements. Record the warning message and checks already completed if a symptom persists.

Stop use if there is a burning smell, liquid exposure, damaged electrical parts or visible battery damage. Do not keep running a faulty machine to demonstrate it. Never open a battery pack, bypass a safety cut-out or carry out internal electrical work as routine maintenance.

Discuss the model and fault with Dusti

Dusti is an independent vacuum repair business. The service booking is A$95. Optional Melbourne pickup and return within the service area is A$30, or A$125 combined. Parts and fault-specific repair work may cost extra. Confirm exact model support, coverage, the proposed work and current turnaround before booking. Check possible manufacturer guarantee coverage before arranging paid independent work.

Send your model and symptoms, check service options and confirm Melbourne pickup coverage.