Check before you need the machine

Before a busy holiday period, check normal operation and use the exact model’s routine-care instructions. A paid service is not automatically needed because a holiday is approaching, and maintenance cannot guarantee a fault-free clean.

Choose safe debris handling

Pick up larger loose objects by an appropriate method. Keep ordinary dry vacuums away from liquids and do not collect construction dust or materials prohibited by the manual. Check its guidance before collecting tree debris, glitter or unusual decorations.

Allow time for filter care

Use Dyson’s manual selector. Wash only expressly washable parts and allow the full instructed drying time plus complete dryness before refitting. Do not clean the motor housing with water or assume a universal 24-hour timetable.

Plan charging and storage

Use the correct charger and manufacturer instructions. Check the fitted head for permitted accessible blockage removal with the machine switched off. Stop use for burning smells, battery damage or liquid exposure.

Ask early about repairs

Send the model, symptom and suburb. Confirm current seasonal opening arrangements, turnaround and suitable parts availability; no Christmas same-day promise is made. Remove uncertainty about complete costs before booking.

Ask Dusti before booking

Dusti is an independent repair business. The service booking is A$95, with optional A$30 Melbourne pickup and return within the service area (A$125 combined). Parts and fault-specific repair work may cost extra. Confirm the exact model support, current inclusions, complete proposed cost and coverage before booking.

Send your model and symptoms, check collection coverage or view service options. Browse current refurbished listings; stock and accessories vary.