Plan a repair without promising a deadline

A cleaning business can reduce disruption by keeping equipment records and arranging work with a clear description of the fault. No repairer can establish turnaround from the model name alone.

Keep one record per machine

Record model, identifying label, fitted accessories, fault, warnings and previous work. Label accessories sent with it. Separate a charging failure from poor pickup or a head that will not turn.

Check suitability and guarantee terms

Read each machine’s owner instructions, intended use and guarantee terms. Do not assume a domestic vacuum’s warranty or capabilities cover every business task. Keep ordinary dry vacuums away from liquids and prohibited debris.

Arrange transport and timing

Ask about support for each model, parts availability, the proposed work and collection arrangements. For multiple machines, confirm pricing and logistics directly rather than multiplying a consumer fee into an assumed fleet contract.

Keep an operational alternative

Consider suitable backup equipment or a phased repair schedule. Stop using machines with burning smells, damaged batteries or electrical concerns rather than relying on them for the next job. Routine care follows the manual; it is not a guarantee against downtime.

Ask Dusti before booking

Dusti is an independent repair business. The service booking is A$95, with optional A$30 Melbourne pickup and return within the service area (A$125 combined). Parts and fault-specific repair work may cost extra. Confirm the exact model support, current inclusions, complete proposed cost and coverage before booking.

Send your model and symptoms, check collection coverage or view service options. Browse current refurbished listings; stock and accessories vary.