Choose a Dyson accessory by the exact vacuum, the surface and the job. A tool that looks right may have the wrong connection or care requirements. Check the manufacturer’s compatibility information before buying, and use the surface manufacturer’s cleaning instructions as well.

Identify your vacuum and the tool

Find the complete model and variant on your machine’s label. Record the accessory’s name or part number if available. This helps distinguish similar-looking tools and avoids ordering from a photograph alone.

Ask whether a listing includes the complete head, a roller, an adaptor or another individual component. A replacement roller is not a complete powered head. If buying second-hand, check condition, included components and the seller’s return arrangements.

What common Dyson tools are designed to do

Dyson’s attachment guide describes a crevice tool for gaps, a combination tool with nozzle and brush functions, and compact powered tools for suitable upholstery tasks. It lists compatibility separately for each tool. These descriptions are starting points; consult the individual product instructions before use.

For example, the guide lists the mini motorised tool for Outsize, V11, Cyclone V10 and V8 machines. That example does not mean every powered attachment fits every Dyson. Check the current listing for the exact part you intend to buy.

Match the tool to your surface

A rotating brush suitable for one fabric can be inappropriate for another. Check care instructions for rugs, upholstery, flooring and mattresses before vacuuming. Avoid assuming that a tool marketed for pet hair is safe on every surface.

For a gap or shelf, consider whether you can reach it safely without straining the tool or climbing unsafely. Keep an accessory clear of objects that could be damaged or drawn into the machine. Use only the method permitted by the tool and machine instructions.

Fit it without modifying the connector

Check the fitting and any specified adaptor before use. Do not force a connection, tape a powered head into place or modify electrical contacts. A loose fitting, damaged connector or tool that disconnects needs attention rather than an improvised fix.

If asking Dusti about a head, send photos of its label, connector and visible damage. Include the main vacuum model. Explain whether the fault is a stopped roller, poor pickup, intermittent power or another symptom.

Cleaning an accessory is model-specific

Switch off and disconnect power or charging as directed before permitted maintenance. Remove accessible hair or debris only by the method specified for that tool. Do not immerse a powered housing just because a removable roller is washable.

Our cleaner-head care guide explains the distinction. Wash only identified washable parts and refit them when completely dry. Dry-vacuum attachments should not be used to collect liquid; a compatible wet-cleaning system has its own instructions.

When a tool needs assessment

A stopped brush bar does not by itself establish that a belt, motor or complete head has failed. Note whether the main vacuum runs and whether the problem affects one attachment. Carry out only the checks allowed in the relevant manual.

Stop use for a burning smell, electrical damage or unusual heat. Do not repeatedly run a jammed head to demonstrate the fault. Our common problems guide helps you describe the symptoms before seeking advice.

Ask about a compatible repair or replacement

Dusti is an independent repair business. The service booking is A$95. Optional Melbourne pickup and return within the service area is A$30, making A$125 combined. Parts and fault-specific repair work may cost extra. Confirm support for your exact model, collection coverage, current turnaround and the complete proposed cost before booking.

View service options, check pickup coverage or send Dusti your model and symptoms.