Congratulations 🥳
Your vacuum is one step closer to sucking again.
What happens now?
If you've selected our "Never Leave Home" option, sit back and relax. One of our Dusti technicians will be in touch very soon to organise the pick up of your machine ⚡️
If you've selected "Dusti HQ" we are ready for you to drop of your machine at our repair centre which is located at 3/618 St Kilda Road Melbourne VIC 3004 🥰
If you've selected "Postage" please organise the vacuum to be sent to 3/618 St Kilda Road Melbourne VIC 3004 - we will be in touch as soon as we receive it and begin servicing your machine and send it back in a flash 😎
Got a question?
We would love to hear from you. Please call us on 0425801741 or email us at hello@dusti.au 🙌
No Dust Left Unturned: FAQs About Your Dyson Service.
We understand the importance of getting your Dyson vacuum serviced quickly. After your booking, our team will contact you within 24 hours to arrange a convenient pick-up time. If you have any specific preferences or urgent needs, feel free to let us know when we reach out.
Most Dyson repairs are completed within 5-7 business days, depending on the issue. Once we pick up your vacuum, our technicians will assess the problem and keep you updated on the repair timeline. We strive to get your Dyson back to you as quickly as possible without compromising on quality.
Absolutely! Once your Dyson vacuum is in our care, you’ll receive regular updates via email or SMS. You can also contact our customer service team at any time to get the latest information on your repair status.
In the rare event that your Dyson vacuum cannot be repaired, we’ll provide you with detailed information on the issue and discuss alternative solutions. This may include options like partial repairs, trade-in opportunities, or discounts on a new Dyson vacuum. We’re here to help you make the best decision for your needs.
#MakeVacuumsSuckAgain
