Separate the symptoms

No power, poor pickup and a stopped brush are different symptoms. Identify whether the machine is corded or cordless and note any warning message. Do not assume a symptom proves a belt, motor or battery fault.

Poor pickup

Use the manual for bin emptying or bag replacement and accessible blockage checks. Electrolux’s performance guidance covers relevant care. Wash only a filter identified as washable and dry it exactly as instructed.

Power problems

Follow the exact troubleshooting guide for charging or power checks. Do not use damaged leads, improvise connections, open the battery pack or repeatedly reset a machine that overheats. Seek help for persistent failure.

Head obstructions

Switch off, unplug or disconnect charging as appropriate before permitted attachment checks. Do not force broomsticks through a hose, use compressed air into electrical parts or dismantle a powered head based on generic advice.

Describe the fault before arranging work

Send model details, symptoms, warnings and any damage to manufacturer support or a suitable repairer. Stop use for burning smells or liquid exposure. Ask Dusti to confirm exact Electrolux support, available parts and applicable costs rather than assuming all models are serviced.

Ask Dusti before booking

Dusti is an independent repair business. The service booking is A$95, with optional A$30 Melbourne pickup and return within the service area (A$125 combined). Parts and fault-specific repair work may cost extra. Confirm the exact model support, current inclusions, complete proposed cost and pickup-area eligibility before booking.

Send your model and symptoms, check collection coverage or view service options. Browse current refurbished listings; stock and accessories vary.