Dyson repairs
for Richmond.

Arrange Dyson servicing from Richmond with Dusti. Our service is A$95, with optional Melbourne pickup and return for A$30 within the service area. Parts and fault-specific repairs may cost extra.

Ask about Richmond pickup ↗0425 801 741

Collection from your Richmond address

Richmond is on Dusti’s listed Melbourne pickup area. Send your exact address with your repair enquiry so the team can confirm collection arrangements.

If you are in an apartment or a property with controlled access, include the unit number and how the collector should contact you on arrival. Confirm a suitable handover rather than leaving the vacuum unattended.

Service and transport

Dusti’s service is A$95. Optional Melbourne pickup and return adds A$30 within our service area—A$125 combined. Parts and fault-specific repair work may cost extra.

Discuss your symptoms and what the booking covers before paying. Postal delivery costs are separate. See the pricing breakdown and service inclusions.

Prepare a clear handover

List which parts you are handing over and ask whether the fault requires the charger or cleaner head. A charging issue and a head that won’t spin can need different items for assessment.

Keep your name and contact number with the machine. Tell the team about access restrictions when arranging collection, and ask how return handover will work. No fixed route day or turnaround is promised by this page.

Tell us what’s happening

A useful enquiry includes your exact model or a photo of its label, what happens when you switch it on, any warning or light pattern, and which maintenance checks you have completed.

Share any impact or liquid exposure and tell us whether the problem changes with an attachment. These details help the team discuss assessment; they do not establish a diagnosis or a guaranteed repair.

Common questions

Does Dusti have a repair shop in Richmond?

This page describes pickup enquiries for Richmond customers, not a Richmond shop. Dusti’s workshop is at 3/618 St Kilda Road, Melbourne VIC 3004; contact the team before visiting.

How much is service and transport from Richmond?

The service is A$95. Optional pickup and return within Dusti’s Melbourne service area adds A$30, making A$125 combined. Parts and fault-specific repairs may cost extra; confirm your exact address and repair needs first.

Can you collect on a particular day?

Contact the team to confirm availability and the collection arrangement. This page does not guarantee route days or a repair turnaround.

What if I want to drop off the vacuum?

Arrange a workshop visit with Dusti at 3/618 St Kilda Road, Melbourne VIC 3004 before travelling. Ask what parts or accessories are needed for your fault.

Arrange your next step

Send your model, symptoms and suburb through our contact page. Confirm suitability, costs and transport arrangements with the team.