Dyson service centre in Melbourne
Dyson’s own Melbourne service centre is the Dyson Store and Service Centre at 765 Burke Road, Camberwell. Dusti is an independent alternative on St Kilda Road: a $95 service, $125 with pickup and return, or post it to us from anywhere in Australia.
Which one should you use?
Pick your situation. We’ll tell you honestly where to go.
Dyson Camberwell vs Dusti, side by side.
Based on what each business publishes. Check Dyson’s site for its latest details.
| Dyson Store and Service Centre | Dusti | |
|---|---|---|
| Where | T2, 765 Burke Road (via car park), Camberwell VIC 3124 | 3/618 St Kilda Road, Melbourne VIC 3004 |
| Hours | Monday to Saturday, 9am to 5pm | By booking. Call 0425 801 741 |
| How it works | Walk in, no appointment, first come first served. Dyson says most repairs can be done while you wait. | Book online. Drop it off, have us collect it, or post it. |
| Warranty claims | Yes. This is where Dyson guarantee claims go. | No. If you’re still covered, go to Dyson or your retailer first. |
| Price shown upfront | Not listed on Dyson’s store page | $95 service. Parts quoted before fitting. |
| Pickup and return | Not listed on Dyson’s store page | $30, within about 15 km of the CBD ($125 with the service) |
| Post it in | Yes, via Dyson online support | Yes, from anywhere in Australia |
| Other brands | Dyson products | Dyson, plus other stick vacuums such as Shark and Miele |
| Loan machine | Dyson’s “Never Without Your Dyson” programme offers a loan at selected stores if a repair can’t be done on the spot | No |
Sources: Dyson Australia, stores and service centres; EFTM, 29 August 2026. Checked 26 October 2026.
What Dusti customers say.
Rated 4.9 on Google. Read the reviews.
“Skip your visit to the Camberwell Dyson centre and visit Warren from Dusti instead! My Dyson came back like a brand new machine!”
“Pickup and drop off was really convenient. Service of the machine was excellent and the price was reasonable”
“Warren made my supposedly redundant Dyson spring back into life. A much more economic alternative than buying a new one.”
How a Dusti service works.
Book online
Pay $95, or $125 with pickup and return within about 15 km of the CBD.
Get it to us
Drop it at 3/618 St Kilda Road, have us collect it, or post it from anywhere in Australia.
We service it
We service it, find what’s wrong and quote any parts before fitting.
Model pages: V8 · V10 · V11 · V12 · V15 · Out-of-warranty repairs · Dyson warranty explained
Dyson service centre questions.
Where is the Dyson service centre in Melbourne?
Dyson lists one store and service centre in Victoria: T2, 765 Burke Road (via the car park), Camberwell, open Monday to Saturday, 9am to 5pm. Dusti is an independent repairer at 3/618 St Kilda Road, closer to the CBD.
Do I need an appointment at the Dyson service centre?
Dyson says no. Repairs are first come, first served, and most can be done while you wait.
My Dyson is under warranty. Should I go to Dusti?
No. Claim with Dyson or the retailer first. Dyson’s terms exclude repairs by anyone other than Dyson or its authorised agents, and Dusti is independent. How the Dyson warranty works.
How much does Dusti charge?
$95 for a service, or $125 with pickup and return within about 15 km of the Melbourne CBD. Parts such as batteries are quoted before fitting. How pricing works.
Can I post my Dyson for repair from outside Melbourne?
Yes. Dyson takes mail-in repairs through its online support, and Dusti takes postal services from anywhere in Australia. How posting to Dusti works.
Does Dusti fix vacuums other than Dyson?
Yes. As well as Dysons, we service other stick vacuums such as Shark and Miele. Tell us the make and model when you book.
Out of warranty? We’ll sort it.
Book online in a minute. Pickup, drop-off or post.