A flat or worn battery
A battery that has run completely flat, or is near the end of its life, may show no lights at all.
Check: Charge it for a few hours and check whether the charging light comes on.
Dyson won’t turn on? Let’s narrow it down.
No lights and no sound usually means power isn’t reaching the motor: a flat or worn battery, a battery that isn’t seated, or a trigger or button fault.
Tap a part
Why it won’t start.
Most likely first. Tap a part on the drawing to jump to it.
A battery that isn’t seated
If the battery isn’t clicked fully into place, or the contacts are dirty, power can’t reach the motor.
Check: Remove the battery, clean the contacts and click it firmly back in.
A trigger or power button fault
The trigger and power button wear with use. If it charges but won’t run, the switch is often the cause.
Check: Press the trigger or power button firmly, once. If nothing happens on a full charge, book a service.
A motor or electronics fault
If the lights come on but the motor doesn’t run, or you only hear a click, the motor or its electronics may have failed.
Check: Nothing more at home. We test it and quote any parts before fitting.
Try this at home first.
Switch it off and take the battery off, or unplug the charger, before you open anything up.
Book a service straight away if
- It shows no lights after a full charge
- The lights come on but the motor won’t run
- It smelled like burning before it stopped
Tick them off as you go
Done all three and it’s still not right? That’s our job.
How a Dusti repair works.
Book a service
Pay $95 online, or $125 with pickup and return within about 15 km of the CBD.
Get it to us
We collect it, you drop it at Dusti HQ on St Kilda Road, or you post it from anywhere in Australia.
We find the fault
We service your Dyson, diagnose what’s wrong and quote any parts before it comes back to you.
Found the fault. Fixed it properly.
Rated 4.9 on Google, after thousands of vacuums repaired. Read the reviews.
“Fabulous service! Identified the issue, got the parts and fixed in a timely manner.”
“Skip your visit to the Camberwell Dyson centre and visit Warren from Dusti instead! My Dyson came back like a brand new machine!”
“From the initial contact to the return of my vacuum cleaners I received the highest standard of customer service. My vacuums are as good as new.”
How should we get it?
Choose how your Dyson gets to us. The service is the same either way.
Book pickup and return for $125
You pay $125 now. Parts are quoted before fitting.
Replacement parts, such as batteries or cleaner heads, and fault-specific repairs are quoted separately. How pricing works · Check pickup area
Dyson power questions.
Why won’t my Dyson turn on after charging?
If there are no lights after a full charge, the battery may be worn or not seated, or the charger may not be working. If the lights come on but it won’t run, it’s usually the trigger, the power button or the motor.
My Dyson lights come on but it won’t run. What’s wrong?
Power is reaching the battery but not the motor. A worn trigger or switch is the most common cause. It needs testing.
Is it the battery or the trigger?
If it won’t charge or shows no lights, suspect the battery. If it charges normally but won’t run, suspect the trigger. We test both as part of the service.
Can a blockage stop my Dyson turning on?
Usually not. A blockage makes it pulse or cut out. If it won’t start at all, the fault is electrical.
Is it worth repairing a Dyson that won’t turn on?
Often, yes. Batteries and triggers can be replaced. Our $95 service includes finding the fault, and we quote parts before fitting. How pricing works.
Still won’t start? We’ll sort it.
Book online in a minute. We’ll take it from there.